How to Configure Event Access & Link Availability

This guide explains how to control when your event upload link is active and what guests see depending on your access settings.

What Is Event Access?

Event access defines when guests can open the upload page and submit their photos.

You can:

• Link access to the event status
• Set a custom time window
• Disable access completely

Step 1 — Open Event Settings

1. Go to Events
2. Open the event you want to configure
3. In the left sidebar, click Settings

Step 2 — Find the Access Section

Scroll to the Access section.

Here you can control the link activity time for your event.

Step 3 — Choose How the Upload Link Works

Option 1 — By Event Status (Recommended)

By event status means:

• The upload link is active only when the event status is “In Progress”
• The link becomes inactive when the event is Not Started or Finished

This option is ideal for live events where uploads should only be available during the event itself.

Option 2 — Custom Access Window

Custom allows you to manually set:

• From — date and time when uploads become available
• To — date and time when uploads are disabled

Use this option if:

• You want uploads before or after the event
• Your event spans multiple days
• You don’t want access tied to event status

Option 3 — No Access

No access completely disables the upload link.

Guests who open the link will not be able to upload photos.

This is useful if:

• The event is cancelled
• Uploads are temporarily paused

Step 4 — Check Event Status (Important)

If you selected By event status, make sure your event status is set correctly.

1. Open the event
2. In the top-right corner, check the Status dropdown
3. Set the status to In Progress to allow uploads

Available statuses:

• Not Started — uploads are disabled
• In Progress — uploads are enabled
• Finished — uploads are disabled

What Guests See

• If the link is inactive, guests will see a message like:

  “Event has not started. Please check back later.”

• When the link is active, guests are taken directly to the upload page

Best Practices

• For live events, use By event status
• Always double-check the event status before sharing the link
• Use Custom access if you need uploads outside the event time