Editing a Product After Connecting It to NINEMAGS

Once a product is connected to NINEMAGS, it’s important to understand which changes are safe and which ones can cause issues with image uploads or order processing.


Safe Product Changes ✅

These changes do not break the NINEMAGS integration and can be made at any time.

Content & Visuals

  • Product title
  • Product description
  • Main product images (Media)
  • Order of blocks on the product page
  • Colors and styles of the NINEMAGS button
  • Text content on the product page

Pricing & Marketing

  • Product price
  • Discounts
  • Compare at price
  • SEO settings (title, description)
  • Collections and tags

Inventory & Shipping

  • Quantity (Available)
  • SKU
  • Weight and shipping settings
  • Sell when out of stock

📌 These changes do not affect how the image uploader works.


Unsafe Changes ⚠️ (and Why)

These actions may cause:

  • the upload button to disappear
  • images not to upload
  • orders to stop processing correctly

❌ Deleting or Renaming Variants

Unsafe actions:

  • Deleting variants that are already connected to NINEMAGS
  • Renaming variant values (for example: 2x2   → 2 x 2 inch  )

Why this is risky:

  • NINEMAGS is linked to specific variants
  • Changing a variant can break this connection
  • Uploaded images may no longer match the correct variant

✅ How to fix:

  1. First, update the variant in Shopify
  2. Configure or update the variant in Apps → NINEMAGS → Products → find your listing, and click Configure

  3. Check the Upload amount
  4. Always test the product on the storefront

❌ Changing the Variant Structure

Unsafe actions:

  • Changing the option name (for example: NINEMAGS Magnets  )
  • Merging or splitting variants after connection
  • Adding new variants without configuring them in NINEMAGS

Why this is risky:

  • New variants won’t know how many images to accept
  • The upload button may behave incorrectly

✅ How to fix:

  1. First, update the variant in Shopify
  2. Configure or update the variant in Apps → NINEMAGS → Products → find your listing, and click Configure

  3. Check the Upload amount
  4. Always test the product on the storefront

❌ Removing the Product Template

Unsafe action:

  • Changing or deleting the ninemags_template  

Why this is risky:

  • The template controls how the uploader works
  • Without it, the upload button may disappear from the storefront

✅ How to fix:

If a product template has already been deleted, please follow this guide to create a new one:

https://help.ninemags.com/article/28-creating-and-setting-up-a-ninemags-template


❌ Removing the NINEMAGS Button Block

Unsafe action:

  • Removing the NINEMAGS button block from the product template

Why this is risky:

  • Customers won’t be able to upload images
  • Orders cannot be completed correctly

✅ What to do if you do not need an upload button:

  • Either switch your products template to default in Apps → NINEMAGS → Products to make it purchasable like any other non-custom product:

Or

  • Enable Buy now, Upload later feature- with this enabled, your customers will receive a link to an uploader after making and paying for their order:


Quick Summary

✅ Safe to change:

  • text
  • images
  • price
  • design

⚠️ Never change without checking:

  • variants
  • variant names
  • product template
  • NINEMAGS connection
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