Shipping — Setting Up Delivery

NINEMAGS® Pages lets you offer shipping, local pickup, or both.

If you offer shipping, you’ll need to set up a shipping origin address, shipping rates, and a parcel template. If you only offer local pickup, you can turn shipping off completely and add pickup locations with instructions for your customers.

Step 1. Connect Your Shippo Account

Before setting up shipping rates and parcel templates, you need to connect your Shippo account. Shippo is the service NINEMAGS® Pages uses to calculate shipping rates and generate labels.

In the Shippo Connection section, paste your token into the appropriate field:

• Test token — use this to try the full shipping flow without real charges. Required for test orders.
• Live token — use this for real shipments to customers.

Click Save.

Step 2. Open the Shipping Section

In the sidebar menu, go to Settings → Shipping. Here you'll find three sections: origin address, shipping rates, and parcel templates.

Step 3. Add a Shipping Origin Address 

In the Default Origin Address, click the Add Address   button (or fill in the fields if no address has been entered yet). This is the address you'll be shipping orders from.

• Label — address name (e.g., "Warehouse A")
• Name — sender's name
• Email — contact email
• Phone — phone number
• Street 1 — street address
• Street 2 — apartment/suite (optional)
• City — city
• State — state/province
• Zip — ZIP/postal code
• Country — ISO country code (e.g., US)

Click Create.

Step 4. Set Up Shipping Rates

In the Shipping Rates, click the + Create Rate button to add a new shipping rate.

In the pop-up window, fill in:

• Display Name — rate name (e.g., "Express Delivery")
• Amount — shipping cost
• Currency — currency (e.g., usd)
• Min Delivery Days — minimum delivery time in days
• Max Delivery Days — maximum delivery time in days
• Sort Order — display order (0 = first)

Click Create.

Once created, the rates are displayed in a table:

Step 5. Create a Parcel Template

In the Parcel Templates, click the + Create Parcel. The parcel template is needed to calculate shipping costs when generating a shipping label.

In the pop-up window, fill in:

• Length — package length
• Width — package width
• Height — package height
• Weight — package weight
• Mass Unit — weight unit (e.g., lb)
• Distance Unit — length unit (e.g., in)

Click Create.

Local Pickup

You can also let customers pick up their orders instead of having them shipped.

Go to Settings → Shipping. Here you can manage shipping and local pickup independently.

• Offer shipping — enable this if you want to deliver orders to customers.
• Offer local pickup — enable this if customers can collect their orders in person.

You can offer shipping, local pickup, or both.

At least one option must remain enabled, so you cannot turn off the last available fulfillment method.

Offer Local Pickup Only

If you only serve local customers, you can turn shipping off completely and leave Offer local pickup enabled.

Customers will then be able to choose pickup without seeing shipping options at checkout.

Add a Pickup Location

In the Local Pickup section, add the location where customers can collect their orders.

Enter:

• Address — the pickup location
• Instructions — additional information for the customer

You can use the instructions to add details such as opening hours, where to enter, or who to contact on arrival.

Changes are saved automatically.